How Peacock charges you for your subscription

Peacock offers both free and paid tiers. The free tier costs nothing and shows ads. The paid tiers — Peacock Premium and Peacock Premium Plus — charge a monthly fee, with Premium Plus including an ad-free experience. When you sign up for a paid plan, Peacock charges your payment method on the day your billing cycle renews each month.

Your payment method is stored securely in your Peacock account. Peacock accepts major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and PayPal. If you signed up through an app store like Apple's App Store or Google Play, your payment goes through that store instead, and the charge appears on your app store bill rather than directly from Peacock.

You can see your current plan, billing date, and payment method by logging into your Peacock account and going to Account Settings, then Subscription. This is also where you change your plan or cancel.

Key Takeaways

  • Peacock Premium costs a set monthly amount and renews automatically on the same day each month.
  • Your payment method can be a credit card, debit card, or PayPal account linked to your Peacock profile.
  • If you signed up through an app store, the charge appears on your app store bill, not your Peacock bill.
  • You can view your billing date and payment method in Account Settings and change or cancel your plan there anytime.
  • If a payment fails, Peacock usually sends an email and may pause your access until you update your payment information.

Adding or updating your payment method

To add a new payment method or change the one on file, log into your Peacock account on a web browser or the Peacock app. Go to Account Settings, then select Payment Method. You can add a credit card, debit card, or PayPal account. Enter the full card number, expiration date, and CVV (the three-digit security code on the back), or connect your PayPal account by signing in to PayPal when prompted.

If you have multiple payment methods saved, you can choose which one Peacock uses for your next billing cycle. Peacock will charge the primary method you select. If that payment fails, Peacock may attempt to charge a backup method if you have one on file, though this varies by account.

Changes to your payment method take effect on your next billing date. If you update your card information because your old card expired or was compromised, do this as soon as possible to avoid a failed payment.

What happens when a payment fails

If Peacock cannot charge your payment method, you will receive an email notification. The email will explain why the charge failed — usually because the card expired, was declined by your bank, or has insufficient funds. Your Peacock access may be paused until the payment goes through.

To fix a failed payment, log into your account and update your payment method with valid card or PayPal information. Once you save the new method, Peacock will attempt to charge it. Your service usually resumes within a few hours. If the charge succeeds, you will not lose any of your saved shows, watchlist, or viewing history.

If you do not update your payment method within a certain period (typically 7 to 10 days, though this can vary), Peacock may downgrade you to the free tier or cancel your subscription entirely. Check your email for the exact important date in your case.

Changing your subscription plan

You can upgrade from Peacock Premium to Premium Plus or downgrade from Premium Plus to Premium at any time. Go to Account Settings, select Subscription, and choose the plan you want. The change takes effect when ready.

If you upgrade mid-cycle, Peacock will charge you a prorated amount for the remainder of your current billing period, then charge the full Premium Plus price on your next renewal date. If you downgrade, you will not receive a refund for the current month, but your new lower price will explore starting with your next billing cycle.

You can also switch between monthly and annual billing if your plan offers both options. Annual plans usually cost less per month than paying month-to-month, but you pay the full year upfront.

Canceling your Peacock subscription

To cancel your paid Peacock subscription, go to Account Settings, select Subscription, and choose Cancel Subscription. Peacock will ask you to confirm and may offer you a discount to stay. If you proceed with cancellation, your access to the paid tier ends at the end of your current billing cycle — you keep access until that date, then drop to the free tier.

Peacock does not charge you again after you cancel. Your saved shows and watchlist remain in your account, so if you resubscribe later, that information is still there. You can resubscribe to a paid plan anytime by going back to Subscription and selecting a plan.

If you signed up through an app store and want to cancel, you may need to cancel through that app store instead of through Peacock directly. Check your app store's subscription settings (Apple's App Store or Google Play) to see your Peacock subscription and manage it there.

Billing cycles and renewal dates

Your billing cycle is the period between charges. If you signed up on the 15th of the month, Peacock charges you on the 15th of every month. Your renewal date is the same day each month. You can see your exact renewal date in Account Settings under Subscription.

If your renewal date falls on a day that does not exist in a given month (for example, the 31st in February), Peacock charges you on the last day of that month instead. Your next charge then returns to the regular date the following month.

Peacock sends a reminder email a few days before your renewal date. This is a good time to check that your payment method is current and that you still want the subscription.

Paying through app stores

If you signed up for Peacock through Apple's App Store, Google Play, or Amazon Prime Video Channels, your subscription is managed through that platform, not through Peacock directly. Your payment method is the one you have on file with that app store or service.

To change your payment method, update it in your app store account settings, not in Peacock. To cancel, go to your app store's subscription management page and cancel there. Peacock will not have a cancel button in your account settings if you subscribed this way.

Charges for app store subscriptions appear on your app store bill or credit card statement under the app store's name (Apple, Google, Amazon), not under Peacock. If you have questions about a charge, check your app store's billing history first.

Frequently Asked Questions

Can I get a refund if I cancel mid-month?

No. Peacock does not refund unused portions of your subscription. When you cancel, you keep access through the end of your current billing cycle, but you will not receive money back for the remaining days. Your next billing cycle will not occur.

What if my card keeps getting declined?

Contact your bank or card issuer to find out why the charge is being declined. Common reasons are fraud alerts, insufficient funds, or the card being expired or inactive. Once your bank approves Peacock charges, update your payment method in your Peacock account and Peacock will retry the charge.

Does Peacock charge sales tax?

Peacock may charge sales tax depending on your state and local tax laws. The tax amount, if any, appears in your billing summary before you confirm payment. Tax rates vary by location.

Can I pay with a gift card?

You cannot pay Peacock directly with a gift card. However, if you have a Visa or Mastercard gift card, you can use it as a payment method just like a regular debit card. Some app stores also accept gift cards for subscriptions purchased through their platform.

What if I want to pause my subscription instead of canceling?

Peacock does not offer a pause feature. Your options are to keep your subscription active or cancel it. If you cancel and want to return later, you can resubscribe anytime and your watchlist and saved shows will still be there.