How to pay your Verizon bill online
You can pay your Verizon wireless or home services bill through the My Verizon app, the Verizon website, or by phone. The fastest route is the My Verizon app or website — both let you pay in under two minutes without speaking to anyone. You can pay with a debit card, credit card, or bank account. Payment posts to your account the same day if you pay before 11:59 p.m. Eastern Time; payments after that time post the next business day.
You do not have to set up an account to pay a one-time bill, but creating a My Verizon login makes it easier to see your balance, due date, and payment history all in one place. If you want to stop logging in each month, you can also set up automatic payments so your bill is paid on the same day every month.
Key Takeaways
- Pay through My Verizon (app or website), by phone at 1-908-559-4899, or through your bank's bill pay feature.
- Payments made before 11:59 p.m. Eastern Time post the same day; later payments post the next business day.
- You can pay with a debit card, credit card, or bank account without creating an account for a one-time payment.
- Setting up automatic payments through My Verizon removes the need to pay manually each month.
- If you pay by mail, allow 7 to 10 business days for the payment to reach Verizon and post to your account.
Paying through the My Verizon app
Open the My Verizon app on your phone and sign in with your Verizon account username and password. If you do not have an account yet, you can create one by tapping "Create account" and entering your phone number or account number, then following the prompts.
Once you are signed in, tap the "Pay Bill" button on the home screen. The app will show your current balance and due date. Enter the amount you want to pay (you can pay the full balance or a partial amount), then choose your payment method: debit card, credit card, or bank account. Review the details and tap "Pay Now." You will see a confirmation number on the screen — save or screenshot this for your records.
Paying through the Verizon website
Go to verizon.com and click "Sign In" in the top right corner. Enter your username and password. If you do not have a My Verizon account, click "Create account" and enter your phone number or account number.
Once logged in, look for "Pay Bill" or "Billing" in the menu. Click it, and the site will display your account balance and due date. Enter the payment amount, select your payment method (debit card, credit card, or bank account), and review the information. Click "Pay Now" to complete the transaction. You will receive a confirmation number that you can save or print.
Paying by phone
Call Verizon customer service at 1-908-559-4899 to pay your bill over the phone. Have your account number and payment method (debit card, credit card, or bank account information) ready. A representative will ask for the amount you want to pay and process the payment while you are on the call.
You can also use Verizon's automated phone payment system. Call the same number and follow the prompts to enter your account number and payment information using your phone keypad. This method does not require speaking to a representative and typically takes about five minutes.
Setting up automatic payments
Automatic payments deduct your bill from your chosen payment method on the same date each month, so you never have to remember to pay manually. To set this up, sign into My Verizon on the app or website, go to "Billing," then look for "Autopay" or "Automatic Payments." Select your payment method and the date you want the payment to occur each month (usually between the 1st and 28th). Confirm your choice, and the system will begin deducting your bill automatically.
You can change or stop automatic payments at any time through My Verizon. If you stop autopay, you will need to pay your bill manually each month or set it up again later.
Paying through your bank's bill pay service
Many banks offer a bill pay feature that lets you schedule payments to companies like Verizon directly from your checking account. Log into your bank's website or app, find the bill pay section, and add Verizon as a payee. You will need Verizon's mailing address (your bank will usually have this on file or you can find it on your bill). Enter the amount and the date you want the payment sent, and your bank will mail a check or transfer the funds electronically.
Payments sent by mail typically take 7 to 10 business days to arrive and post to your account. If you use electronic transfer, the payment may post faster — ask your bank how long their Verizon payments usually take. This method is useful if you prefer to manage all your bills in one place through your bank.
What to do if your payment does not post
If you paid online and your account still shows a balance after one business day, log back into My Verizon and check your payment history to confirm the payment went through. Look for a confirmation number from when you paid. If the payment appears in your history but your balance has not updated, wait another business day — sometimes there is a slight delay between when a payment posts and when your balance refreshes.
If your payment does not appear in your history at all, the transaction may not have gone through. This can happen if your internet connection dropped or if there was an error with your payment method. Try paying again using a different method (for example, use a different card or your bank account instead). If you have already paid and the charge appears on your card or bank statement but Verizon has not received it, contact Verizon customer service at 1-908-559-4899 with your confirmation number and the date you paid.
Frequently Asked Questions
Can I pay someone else's Verizon bill online?
You can pay another person's bill if you know their account number and have access to a payment method. However, the easiest way is usually to ask them to add you as an authorized user on their My Verizon account, which gives you permission to view and pay the bill. Alternatively, you can pay as a guest using their account number on the Verizon website without logging in.
What payment methods does Verizon accept online?
Verizon accepts debit cards, credit cards, and bank accounts (checking or savings). If you pay with a credit card, Verizon may charge a convenience fee — check the payment screen before confirming. Debit cards and bank accounts typically have no fee.
Is it safe to pay my Verizon bill online?
Yes. Verizon uses encryption to protect your payment information, and the My Verizon app and website are find. Never share your login credentials or full payment card details with anyone claiming to represent Verizon. Verizon will never ask for this information via email or text.
How do I know if my payment went through?
You will receive a confirmation number on the screen when ready after paying online. Save this number. You can also log back into My Verizon within a few hours to check your payment history and see the payment listed there. Your account balance should update within one business day.
Can I pay my Verizon bill before my due date?
Yes. You can pay your bill at any time, even weeks before it is due. Paying early does not hurt your account and can help you stay ahead of your balance. If you have automatic payments set up, you can also adjust the payment date if you want it to occur earlier in the month.