Where to make your Wells Fargo auto loan payment
You can pay your Wells Fargo auto loan through their online banking portal, by phone, by mail, or in person at a branch. The fastest and most common method is online through your Wells Fargo account — you log in, navigate to your auto loan, and enter the payment amount and date. If you prefer to pay by phone, call the customer service number on your loan statement or bill. Payments by mail should be sent to the address printed on your statement, and in-person payments can be made at any Wells Fargo branch during business hours.
Each method takes different amounts of time to process. Online payments typically post within one business day. Phone payments also post within one business day. Mail payments can take five to seven business days to reach Wells Fargo and post to your account, so plan ahead if you are close to your due date. In-person payments at a branch post the same day.
Key Takeaways
- Online and phone payments post within one business day, while mail payments take five to seven business days.
- Your payment due date is listed on your monthly statement, and paying after that date may result in a late fee.
- You can set up automatic payments through your Wells Fargo account to have your loan payment deducted on the same date each month.
- If you pay more than your minimum monthly payment, the extra amount goes toward your principal balance and reduces the total interest you pay.
Setting up automatic payments
Automatic payments remove the need to remember your due date each month. Log into your Wells Fargo online account, find your auto loan, and look for an option to set up automatic payments or autopay. You will choose the amount (your minimum payment or a higher amount), the date each month when the payment should be deducted, and the bank account it should come from. Once set up, the payment happens automatically on that date every month until you cancel it.
Automatic payments are useful if you want to avoid late fees and keep your loan on track. You can change or stop the automatic payment at any time through your online account. If you set the payment for a date that does not exist in some months (like the 31st), Wells Fargo will process it on the last day of that month instead.
Understanding your payment due date and late fees
Your payment due date is printed on your monthly statement and in your online account. This is the date by which Wells Fargo must receive your payment to avoid a late fee. If you pay after this date, you may be charged a late fee — the amount varies depending on your loan agreement. Paying late can also affect your credit score, since payment history is a major factor in credit reporting.
If you are unable to make a payment by the due date, contact Wells Fargo as soon as possible. They may be able to discuss options with you, though they are not required to waive a late fee. It is better to call before you miss a payment than to wait until after.
Making a larger or extra payment
You can pay more than your minimum monthly payment at any time. The extra amount goes toward your principal balance — the amount you actually borrowed — rather than toward interest. This reduces the total interest you pay over the life of the loan and can shorten how long you owe money to Wells Fargo.
When you make a payment online or by phone, you straightforward enter a higher amount than your minimum. There is no penalty for paying extra, and Wells Fargo will not charge you a fee for doing so. Some borrowers make one large extra payment per year, while others add a small amount to each monthly payment. Either approach works.
What to do if your payment does not post
Occasionally a payment takes longer than expected to show up in your account. If you paid online or by phone and it has been more than one business day, log into your Wells Fargo account and check the status. You should see a record of the payment and when it is expected to post. If you paid by mail and it has been more than seven business days, contact Wells Fargo customer service with your payment details and the date you mailed it.
Keep your payment confirmation number or receipt until the payment appears in your account. If Wells Fargo cannot locate your payment, you will have proof that you sent it. Do not make a second payment unless you are certain the first one was lost — making duplicate payments can create confusion on your account.
Paying off your loan early
If you want to pay off the entire remaining balance before your loan term ends, you can do so without penalty. Contact Wells Fargo and ask for a payoff quote — this is the exact amount needed to close the loan, including any interest accrued through the payoff date. The payoff amount changes daily as interest accrues, so the quote is only valid for a certain number of days (usually 10 to 15).
Once you have the payoff quote, you can arrange to send that amount to Wells Fargo. Some borrowers do this when they receive a bonus or tax refund. Paying off early saves you money on interest and removes the debt from your financial obligations.
Frequently Asked Questions
Can I change my payment due date?
Wells Fargo may allow you to change your due date through your online account or by calling customer service. The change typically takes effect on your next billing cycle. Check your account or call to see what dates are available.
What happens if I pay my auto loan late?
A late payment may result in a late fee and can be reported to credit bureaus, which affects your credit score. If you are more than 30 days late, it will likely show on your credit report. Contact Wells Fargo when ready if you cannot pay on time.
Is there a fee for paying online or by phone?
No. Wells Fargo does not charge a fee for online or phone payments on auto loans. Mail and in-person payments are also free.
Can I make a payment if I do not have online banking set up?
Yes. You can pay by phone, mail, or in person at a Wells Fargo branch. Call the number on your statement to pay by phone, or visit a branch with your loan account number.
What if I want to skip a payment?
Wells Fargo does not typically allow you to skip a payment on an auto loan. Missing a payment is considered late. If you are facing financial hardship, contact Wells Fargo to discuss what options may be available to you.