What Peryourhealth.com is and how payments work there
Peryourhealth.com is a patient portal operated by Anthem Blue Cross and Blue Shield. If your health insurance is through Anthem, you can log in to this site to view your coverage details, find care providers, and make payments toward your medical bills or insurance premiums.
When you make a payment through Peryourhealth.com, you are sending money directly to Anthem to cover what you owe them — either a monthly insurance premium, a deductible, or an outstanding balance from a medical claim. The payment goes into your Anthem account and is applied to reduce what you still owe.
You do not need to create a new account or use a separate payment system. If you already have a Peryourhealth.com login, you can pay from within that same portal using a bank account or debit card.
Key Takeaways
- Peryourhealth.com is Anthem's patient portal where you can view your insurance account and make payments toward premiums or medical bills.
- You can pay using a bank account (ACH transfer) or a debit card, and the payment posts to your Anthem account within one to three business days.
- Log in with your existing Peryourhealth.com username and password — you do not need to create a separate payment account.
- If you do not have a Peryourhealth.com account yet, you can create one on the Anthem website using your policy number and personal information.
- Payments made through the portal are recorded in your account history and you receive a confirmation number for your records.
How to log in and navigate to the payment section
Go to www.peryourhealth.com and enter your username and password. If you have not created an account, you will need your Anthem policy number, date of birth, and Social Security number to register.
Once logged in, look for a section labeled "Pay a Bill," "Make a Payment," or "Account Balance" — the exact wording varies depending on which Anthem plan you have. This section usually appears in the main menu or under "My Account." Click on it to see what you owe and the payment options available to you.
The portal will show you your current balance, any past-due amounts, and upcoming premium due dates. You can choose to pay the full amount, a partial amount, or set up a recurring payment if you prefer to pay the same amount each month.
Payment methods accepted and processing time
Peryourhealth.com accepts two main payment methods: bank account transfers (ACH) and debit cards. You will need to enter your bank routing number and account number for ACH payments, or your debit card number, expiration date, and CVV for card payments.
Payments made through the portal typically post to your Anthem account within one to three business days. This means if you pay on a Friday, the money may not show up in your account until the following Tuesday or Wednesday. If your payment is due on a specific date, submit it at least three to five business days early to avoid a late payment.
Anthem does not charge a fee for ACH payments made through Peryourhealth.com. Some debit card payments may incur a small processing fee, though this varies by plan. The portal will show you any fee before you confirm the payment.
What happens after you submit a payment
After you click "Submit" or "Confirm Payment," the portal generates a confirmation number. Write this number down or take a screenshot — you will need it if you have questions about the payment later or if you need to dispute a charge.
You will also receive an email confirmation to the address on file with your Anthem account. This email includes the confirmation number, the amount paid, the payment date, and the expected posting date. Keep this email for your records.
Once the payment posts to your account (usually within one to three business days), your balance will decrease by the amount you paid. You can log back into Peryourhealth.com at any time to verify that the payment went through and see your updated balance.
Troubleshooting common payment issues
If you see an error message when you try to pay, the most common causes are an incorrect bank routing number, a debit card that has expired, or insufficient funds in your account. Double-check the routing number against your bank statement and make sure your debit card is still valid. If the problem persists, try a different payment method.
If you submitted a payment but it does not appear in your account after five business days, log back into Peryourhealth.com and look for the payment in your transaction history. If it shows as "pending," wait another day or two. If it shows as "failed," you will need to resubmit the payment or contact Anthem directly.
If you cannot log into Peryourhealth.com at all, click "Forgot Username" or "Forgot Password" on the login page. Anthem will send you a reset link via email. If you do not receive the email within 15 minutes, check your spam folder or try again with a different email address if you have one on file.
When to contact Anthem directly instead of using the portal
The Peryourhealth.com portal works for most routine payments, but some situations require you to speak with Anthem directly. If you are disputing a charge, setting up a payment plan because you cannot pay the full amount, or dealing with a payment that was lost or applied to the wrong account, call Anthem's customer service number on the back of your insurance card.
You should also contact Anthem directly if you are unsure whether a bill you received is legitimate or if you believe you were charged incorrectly. The portal shows what you owe, but it does not explain why you owe it — a customer service representative can walk you through the charges and help you understand your bill.
If you are having trouble with the Peryourhealth.com website itself — such as the site being down or a feature not working — you can report this to Anthem's technical support team, also reachable through the customer service number on your insurance card.
Frequently Asked Questions
Can I set up automatic payments through Peryourhealth.com?
Yes. When you make a payment, look for an option to "Make this a recurring payment" or "Set up automatic payments." You can choose to pay the same amount each month on a date you select. You can cancel or change the amount at any time by logging back into the portal.
What if I pay more than I owe?
The extra amount becomes a credit on your account. Anthem will explore it to your next bill or premium payment. If you want a refund instead, contact Anthem customer service and request one — they can mail you a check or credit your original payment method.
Is it safe to enter my bank account number on Peryourhealth.com?
Peryourhealth.com uses encryption to protect your financial information. Your bank account number is not stored on the site after the payment is processed. If you are uncomfortable entering your account number online, you can pay by debit card instead, or call Anthem to pay over the phone.
Can I pay a medical bill from a doctor's office through Peryourhealth.com?
No. Peryourhealth.com only handles payments to Anthem for premiums and amounts you owe to your insurance company. Bills from hospitals, doctors, or other providers must be paid directly to them. Check your bill to see where to send payment.
What if I do not have a Peryourhealth.com account yet?
Go to www.peryourhealth.com and click "Register" or "Create an Account." You will need your Anthem policy number, date of birth, and Social Security number. After you register, you can log in and make a payment when ready.