You can replace a lost Social Security card by visiting your local Social Security office, mailing in a form, or using an online request if you have a state ID or driver's license
The Social Security Administration (SSA) issues replacement cards at no cost. You have three ways to request one: in person at a Social Security office, by mail using Form SS-5, or online through your personal my Social Security account if you meet certain requirements. The fastest route is usually online if you have a current state-issued ID, because you can complete the request in minutes and your card typically arrives within 7 to 10 business days.
You will need to prove your identity and citizenship or legal residency status. The documents the SSA accepts depend on which method you choose, but a driver's license, passport, or state ID card usually works for identity. If you do not have those, the SSA has a list of other acceptable documents on its website.
Key Takeaways
- You can request a replacement card online through my Social Security if you have a state-issued ID, and it typically arrives in 7 to 10 business days.
- If you cannot use the online method, you can mail Form SS-5 to your local Social Security office or visit in person with proof of identity and citizenship.
- The SSA accepts a limited list of identity documents — a driver's license, passport, or state ID card are the most common — and you must bring originals or certified copies.
- You can check the status of your replacement card through my Social Security or by calling the SSA's national customer service line at 1-800-772-1213.
Requesting a replacement card online
The online method is available if you are at least 18 years old, have a current state-issued driver's license or ID card, and have a Social Security number already assigned to you. You will need to create or log into your my Social Security account at ssa.gov. The process takes about 10 minutes and requires you to verify your identity using information from your state ID or driver's license.
Once you submit your request online, the SSA mails your card to the address on file. You do not choose the address — it uses the one linked to your Social Security record. If your address has changed recently, update it in your my Social Security account before you request the card, or call 1-800-772-1213 to change it over the phone.
The SSA does not send replacement cards to addresses outside the United States. If you live abroad, you must request a card by mail or visit a U.S. embassy or consulate that has a Social Security office.
Requesting a replacement card by mail
read or print Form SS-5 (process for a Social Security Card) from ssa.gov. Fill it out completely, including your full name, date of birth, and the reason you need a replacement. For a lost card, write "Lost" in the reason field.
Gather your identity documents. You must send originals or certified copies — photocopies are not accepted. The SSA's website lists all acceptable documents, but common ones include a driver's license, passport, state ID card, or birth certificate. You also need proof of citizenship or legal residency, such as a U.S. birth certificate, passport, or immigration documents.
Mail the completed form and documents to the Social Security office that serves your area. Find your local office address on ssa.gov by entering your zip code. Processing by mail typically takes 2 to 4 weeks. The SSA will return your original documents to you along with your new card.
Requesting a replacement card in person
Visit your local Social Security office with your completed Form SS-5 and proof of identity and citizenship. You do not need an appointment — walk-ins are accepted, though wait times vary. Bring original documents or certified copies; the SSA will not accept photocopies.
Bring your state ID, driver's license, or passport for identity. For citizenship or legal residency, bring a U.S. birth certificate, passport, or immigration documents. If you do not have these documents, the SSA has a full list of alternatives on its website.
The SSA processes in-person requests faster than mail requests. You typically receive your card within 7 to 10 business days. Some offices can issue a temporary card on the spot, though this varies by location — ask when you arrive.
Documents you need to bring
| Document Type | Purpose | Acceptable Examples |
|---|---|---|
| Identity proof | Verify who you are | Driver's license, state ID card, passport, military ID |
| Citizenship or legal residency | Verify you are a U.S. citizen or legal resident | U.S. birth certificate, passport, green card, visa, employment authorization document |
The SSA requires originals or certified copies. Photocopies, faxes, and photos of documents are not accepted. If you do not have the original, contact the issuing agency (your state's vital records office for a birth certificate, for example) to request a certified copy.
If you are under 18, a parent or legal guardian must accompany you and bring their own identity documents. If you are explore on behalf of someone else, you will need a power of attorney or guardianship documents.
How long it takes to receive your card
Online requests typically arrive within 7 to 10 business days. Mail requests take 2 to 4 weeks. In-person requests at a Social Security office usually result in a card within 7 to 10 business days, though some offices can issue a temporary card when ready.
These timelines assume normal processing. During high-volume periods or if the SSA needs to verify your documents, processing may take longer. You can check the status of your replacement card through your my Social Security account or by calling 1-800-772-1213.
If your card does not arrive within the expected timeframe, contact your local Social Security office. Have your Social Security number ready when you call.
What to do if you need your card urgently
If you need proof of your Social Security number before your replacement card arrives, you can print a Social Security Number Verification Letter from your my Social Security account. This letter shows your name, date of birth, and Social Security number and is accepted by most employers, banks, and government agencies as proof.
Some employers and financial institutions will accept this letter in place of the physical card. Call ahead to confirm what your specific employer or bank requires.
If you need a card for travel or identification purposes, you may need to use a different form of ID, such as a passport or state ID card, since the Social Security card itself is not a valid travel document.
Frequently Asked Questions
Can I request a replacement card if I have changed my name?
Yes. You must provide legal documentation of your name change, such as a marriage certificate, divorce decree, or court order. Include this document with your Form SS-5 or bring it to your local Social Security office. The SSA will issue a new card with your updated name.
What if I lost my Social Security card and do not have a state ID or driver's license?
You can still request a replacement by mail or in person. The SSA accepts other forms of identity, such as a passport, military ID, or tribal ID. If you do not have any of these, the SSA has a longer list of acceptable documents on its website, including school records, medical records, and insurance policies.
Do I have to pay for a replacement Social Security card?
No. The SSA issues replacement cards at no cost. Be cautious of websites or services that charge a fee to replace your card — they are not affiliated with the SSA and are not necessary.
Can someone else pick up my replacement card for me?
No. The SSA mails cards directly to the address on file in your Social Security record. You cannot have someone else pick it up at an office or receive it on your behalf. If your mailing address is incorrect, update it before you request the card.
What should I do with my old Social Security card if I find it after requesting a replacement?
Destroy it by shredding or cutting it into pieces. Do not throw it in the trash where someone could retrieve it. Once your replacement card arrives, you will have two valid cards with the same number — either one works for identification or employment purposes.