How to Reach the Social Security Administration Office in Redding, California

Where the Redding Social Security Office Is Located

The Social Security Administration maintains a field office in Redding, California at 777 Auditorium Drive, Suite A, Redding, CA 96001. This office serves residents of Shasta, Trinity, Lassen, Modoc, and Siskiyou counties who need to handle Social Security matters in person.

The office is located near downtown Redding, close to the Redding Civic Auditorium. If you are driving, there is parking available on-site. Public transit options are limited in this area, so most visitors arrive by car.

Key Takeaways

• The Redding Social Security office is at 777 Auditorium Drive, Suite A, and handles retirement, disability, and survivor benefit matters for five northern California counties.
• You can visit in person during business hours, call the national line at 1-800-772-1213, or use the Social Security website to handle many tasks without traveling to the office.
• Walk-in visits are accepted, but wait times are often shorter if you call ahead to schedule an appointment.
• The office is closed on weekends, federal holidays, and some days for staff training, so check ahead before making the trip.

Office Hours and How to Schedule an Appointment

The Redding office is open Monday through Friday, 9 a.m. to 4 p.m., except on federal holidays. Hours may change for staff training or maintenance, so call ahead to confirm the office is open on the day you plan to visit.

You can walk in without an appointment, but you will typically wait longer than if you schedule ahead. To book an appointment, call the national Social Security line at 1-800-772-1213 (TTY 1-800-325-0778 for deaf and hard of hearing callers). Have your Social Security number ready when you call. You can also schedule an appointment online at ssa.gov by creating a my Social Security account.

Appointments are usually available within one to two weeks. If you need to reschedule or cancel, call the same number or log into your my Social Security account.

What You Can Handle Without Visiting the Office

Many Social Security tasks no longer require a trip to Redding. You can create a my Social Security account at ssa.gov to view your earnings record, check your benefit amount, change your address, report a change in work status, or request a replacement Social Security card (in most cases).

You can also call 1-800-772-1213 to handle routine matters like reporting a change of address, requesting a benefit verification letter, or asking questions about your account. The phone line is open Monday through Friday, 7 a.m. to 7 p.m. Eastern time.

If you need to explore for retirement, disability, or survivor benefits, you can start the process online or by phone. The office staff can complete your process in person if you prefer, but starting online or by phone often speeds up the process.

What to Bring When You Visit in Person

Bring your Social Security number and a photo ID. If you do not have your Social Security card, bring documentation that shows your number, such as a tax return, W-2, or bank statement.

If you are explore for benefits, bring proof of your date of birth (birth certificate, passport, or driver's license), proof of citizenship or legal residency (passport, naturalization papers, or green card), and proof of income if you are still working. If you are explore for survivor or disability benefits, bring medical records or documentation of the person's death.

If you are there to handle a specific matter, ask when you schedule your appointment what documents you should bring. The staff can tell you exactly what you need so you do not make an unnecessary second trip.

Reasons to Visit the Redding Office

You would visit in person to explore for retirement, disability, or survivor benefits; to replace a lost or stolen Social Security card; to report a name change; to discuss your earnings record; or to resolve a problem with your account that cannot be handled by phone or online.

You might also visit if you need to provide original documents, sign forms in front of a witness, or discuss a complex situation with a staff member face-to-face. If you are unsure whether you need to visit, call 1-800-772-1213 first — the representative can tell you whether your matter requires an in-person appointment.

If You Cannot Reach the Redding Office

If the Redding office is closed or you cannot reach them by phone, you have other options. The national Social Security line at 1-800-772-1213 can handle most requests and can direct you to another office if needed. You can also visit ssa.gov to find the nearest office to you or to handle your matter online.

If you live in a rural area and travel is difficult, ask the staff whether they can handle your matter by mail or phone. Social Security can often send forms to your home, you can complete them, and mail them back — this takes longer than an in-person visit but may be your best option if travel is not practical.

Frequently Asked Questions

Do I have to visit the Redding office, or can I use a different Social Security office?

You can visit any Social Security office in California or the United States. The Redding office serves your area, but if another location is more convenient, you can visit there instead. All offices have access to the same national database, so your records will be the same regardless of which office you visit.

What if I need an interpreter?

Call 1-800-772-1213 when you schedule your appointment and tell the representative what language you need. The Redding office can arrange an interpreter for your visit at no cost to you. If you are deaf or hard of hearing, call the TTY line at 1-800-325-0778.

Can someone else go to the office on my behalf?

Yes, if you give them written permission. The person must bring a signed letter from you authorizing them to act on your behalf, along with their photo ID and your Social Security number. For some matters, you may need to sign a power of attorney form — ask the office staff what they require.

How long does it take to get a replacement Social Security card?

If you request a replacement card in person at the Redding office, you will receive it by mail within one to two weeks. You can also request a replacement card online through your my Social Security account if you have a driver's license or state ID, and it will arrive in the same timeframe.

What if I disagree with a decision Social Security made about my benefits?

You have the right to appeal. You will receive a notice explaining the decision and how to appeal. You can request reconsideration by phone, mail, or in person at the Redding office. The notice will include a important date — typically 60 days from the date you receive it — so act promptly if you want to appeal.