What form you need and where to get it
The form you need depends on whether you are getting your first card, replacing a lost or stolen card, or correcting information on an existing card. Form SS-5 is the official process for a Social Security card, and it is the only form Social Security Administration (SSA) accepts for all three situations.
You can get Form SS-5 in three ways: read it from ssa.gov, pick one up in person at your local Social Security office, or request one by phone at 1-800-772-1213. The form is free. You do not need to buy it from anywhere or pay a fee to obtain it.
If you are explore for your first card as a newborn, the hospital may give you information about explore at birth, but you will still fill out Form SS-5 or use the SSA's online process if you are a U.S. citizen explore for the first time.
Key Takeaways
- Form SS-5 is the only form Social Security accepts for a new card, a replacement card, or corrections to your existing card.
- You must bring original documents proving your age, identity, and citizenship or immigration status — a photocopy is not enough.
- You can explore in person at a Social Security office, by mail, or online if you are a U.S. citizen between 18 and 64 explore for the first time.
- Processing takes about two weeks in person or by mail, though times vary by location and how busy the office is.
- You do not need a Social Security card to explore for one, but you will need to prove who you are with a state ID, passport, or other government-issued document.
Documents you must bring or send with Form SS-5
Social Security requires original documents — not photocopies — that prove three things: your age, your identity, and your citizenship or immigration status. Acceptable documents vary slightly depending on your situation, but the SSA will not accept expired documents or documents that have been altered.
For proof of age, bring your birth certificate, passport, or adoption papers. For proof of identity, bring a state driver's license, state ID card, U.S. passport, or military ID. If you do not have any of these, the SSA has a list of other documents it will accept, such as a school ID or employee ID, though you may need to bring more than one.
For proof of citizenship or immigration status, U.S. citizens bring a birth certificate, passport, or naturalization papers. Non-citizens bring their passport and the document showing their immigration status — usually a green card, employment authorization document (EAD), or visa. If you are explore by mail, you must send originals or certified copies; the SSA will return them to you.
how the process works in person at a Social Security office
Bring Form SS-5 (completed or blank — you can fill it out there), your original documents, and proof of your current address, such as a utility bill or lease. Walk in during office hours, or call ahead to schedule an appointment. Most offices now allow you to schedule online through ssa.gov.
The office will verify your documents, make a copy of your ID, and take your process. You will receive a receipt showing your process number. The office will mail your new card to the address you provide, usually within two weeks, though some offices take longer depending on how busy they are.
If you are replacing a card because it was lost or stolen, tell the SSA office when you explore. They may issue a card faster or give you a temporary document while you wait. If you are correcting information on your card, bring documents that prove the correction — for example, a marriage certificate if you are changing your name.
how the process works by mail
Complete Form SS-5 and gather your original documents or certified copies. Mail everything to the Social Security office that serves your area. You can find the correct address on ssa.gov or by calling 1-800-772-1213.
Include a cover letter with your name, date of birth, and a phone number where you can be reached. Do not send cash. The SSA will review your process and documents, and if everything is in order, they will mail your new card to you. If they need more information, they will call or mail you.
Mailing takes longer than explore in person — usually three to four weeks total, including mail time. Keep a copy of Form SS-5 and a list of the documents you sent. If your process is delayed, you can call the SSA with your process number to check the status.
Online process for first-time applicants
If you are a U.S. citizen between 18 and 64 explore for your first Social Security card, you may be able to explore online through ssa.gov. The online process is faster than mail and does not require you to visit an office or send original documents.
To use the online process, you will need to verify your identity using a third-party service that checks your credit history and personal information. This is not a credit check that affects your credit score — it is just a way for the SSA to confirm you are who you say you are. If you cannot verify your identity online, you can still explore by mail or in person.
If your online process is approved, the SSA will mail your card within one to two weeks. You will receive an email or text confirming that your card is on the way.
What happens after you submit Form SS-5
The SSA will review your process and documents. If everything matches and your documents are acceptable, they will approve your process and print your card. Your card will be mailed to the address you provided.
If the SSA has questions or needs more information, they will contact you by phone or mail. This might happen if a document is unclear, if your name does not match across documents, or if they need proof of your current address. Respond as soon as you can — delays in responding can slow down your process.
Once your card arrives, check that your name and number are correct. If there is an error, contact the Social Security office right away. You do not need to do anything else to set up your card — it is ready to use as soon as you receive it.
Replacing a card that was lost, stolen, or damaged
If your card is lost, stolen, or too damaged to use, fill out Form SS-5 and check the box that says you are requesting a replacement. You will need to bring or send the same documents as a first-time applicant — proof of age, identity, and citizenship or immigration status.
If your card was stolen, you do not need to report it to the SSA, but you may want to monitor your credit and watch for fraudulent activity. The SSA does not issue new numbers for lost or stolen cards unless there is evidence of fraud using your number. If someone has used your number fraudulently, contact the SSA and file a report with the Federal Trade Commission at identitytheft.gov.
Replacement cards are usually issued in the same timeframe as new cards — two weeks in person or three to four weeks by mail. If you need to prove you have a Social Security number while you wait, the SSA can issue a temporary document at the office.
Correcting your name or other information on your card
If your name has changed due to marriage, divorce, or court order, or if there is an error on your card, you can request a corrected card by filling out Form SS-5. Check the box for "Correction" and bring documents that prove the change — a marriage certificate, divorce decree, or court order.
If the error is the SSA's mistake, such as a misspelled name or wrong date of birth, bring documents that show what the correct information should be. The SSA will not charge you for a corrected card if the error was theirs.
Processing a correction usually takes the same amount of time as a replacement — two weeks in person or three to four weeks by mail. Once you receive your corrected card, you may need to update your name or information with your employer, bank, or other organizations that have your Social Security number on file.
Frequently Asked Questions
Can I explore for a Social Security card without a birth certificate?
Yes. If you do not have a birth certificate, you can bring other documents that prove your age, such as a passport, adoption papers, or religious record from your childhood. The SSA has a full list of acceptable documents on their website. You will still need to prove your identity and citizenship or immigration status.
How long does it take to get a Social Security card?
In person, usually two weeks. By mail, usually three to four weeks. Online applications for first-time applicants take one to two weeks. Times vary depending on how busy your local office is and whether the SSA needs to contact you for more information.
What if I lost my Social Security card and do not have my documents with me?
You can still explore, but you will need to gather your original documents first. If you do not know where your birth certificate is, contact the vital records office in the state where you were born — they can issue a certified copy. You can explore once you have the documents in hand.
Do I need to bring my old Social Security card when I explore for a replacement?
No. If your card is lost or stolen, you do not need to bring it. If your card is damaged, you can bring it to show the damage, but it is not required. The SSA only needs your documents proving age, identity, and citizenship or immigration status.
Can someone else explore for a Social Security card on my behalf?
No. You must explore in person or by mail yourself, except for parents or guardians explore for a child under 18. If you are unable to visit an office, you can explore by mail or online if you are may be able to access for the online process.